Privacy Policy

This Privacy Policy explains how Plumbing Services Sydney (plumbingservicessydney.com) collects, uses and protects information when you use our website, submit a quote request, or list a business in our directory.

Information We Collect

When you use Plumbing Services Sydney, we may collect:

• Contact details you provide, such as name, phone number and email address
• Details about the plumbing job or service you're enquiring about
• Business details submitted through our listing form
• Technical information such as pages visited, source page and UTM campaign parameters

How We Use Your Information

We use the information collected to:

• Pass quote request details on to relevant plumbing businesses so they can contact you
• Review and manage business listing submissions
• Respond to enquiries submitted through our contact form
• Improve our website and understand how it's used

Sharing Your Information

When you submit a quote request, we share the details you provide with plumbing businesses relevant to your job and location so they can contact you directly. Some of those businesses may pay Plumbing Services Sydney for the leads or listings we provide, so passing your details to them is part of how this site is funded. We do not otherwise sell your personal information to unrelated third parties. We also use service providers, such as web hosting and tools that receive and route form submissions, who handle your details on our behalf and may operate outside Australia.

Data Retention

We retain quote request and enquiry information for as long as reasonably necessary to fulfil the purpose it was collected for, and in line with our legal obligations.

Your Rights

You can ask us to access, correct or delete personal information we hold about you by contacting us via our contact page.

Cookies and Analytics

We may use cookies and analytics tools, such as Google Tag Manager, to understand how our website is used and to improve the service we provide. To attribute an enquiry to the campaign or page that brought you here, we also keep the tracking parameters in the address you arrived on (for example utm_source) and the site you came from in your browser's session storage until you close the tab, and include them with any form you submit. You can control cookies and site storage through your browser settings.

Contact Us

For privacy-related questions, contact us via our contact page.